"Russell White excellent salesman nothing too much trouble for him many thanks."

"Russell had good product knowledge and passed on his enthusiasm"

"Excekllent service from Darius Spikes Walker"

"A long time between ordering and delivery."

"Happy with the level of communication. Felt like it was just the right balance."

"david was very helpfull from the start and the car was delivered on time as agreeded."

"We were very please. The car was a surprise, and the dealership was very accomidating. Our sales person even included a huge red bow that covered the car. Over all the experience was lovely."

"Everybody was extremely attentive"

"the sales rep seemed to be somewhat unsure about the cars we were asking about particularly on equipment levels"

"Very good sales experience"

"From the initial sales meeting to the delivery of the car Wellsway provided a fantastic service, I had all the information available from the sales person and all my questions were answered, a professional team with very high standards."

"Great dealership, nice coffee too"

"Wax left on bodywrk on drivers door, passenger door and boot lid. Smears on windscreen and finger prints on colour display. Dashboard top dusty. I asked for contrasting black floor mats, instruction not followed, told I would be charged extra"

"A very pleasurable experience all round."

"Was going to buy a Audi Q3 but no discount was offered on the purchase so as a discount was offered on a BMW X1 I bought from Wellsway."

"Wellsway made a perfect deal in my opinion, they never pushed us for a sale but kept in touch very professional"

"slight mix up over times"

"Oliver was very helpful and went out of his way to find the right car for us in the short time scale we gave him."

"The way that I have been treated at wellsway is amazing and second to none. From the start they where able to answer all questions I could think of and once my car was ordered I received a weekly update on my car, without fail. All staff friendly."

"Very good, friendly and most helpful, not at all pushy"

"Sometimed difficult to book time to speak to salesman"

"Angus was exceptionally helpful and informative, I would thoroughly recommend him"

"After the coil failed in Taunton, I needed to be able to get a quick repair. I rang at 5pm on a Thursday and Simon was very helpful, said the car could be placed in the forecourt and the keys dropped in the letter box."

"very satisfied."

"PROBLEM NOT FIXED"

"Excellent service"

"Best point all services stamped in the service book. Worst They did not no my wheel type."

"Excellent and very helpful throughout."

"I was advised that this service was due that the mot was due also done by letter, when i took the car in the mot was not booked in. Had to take it back 10 days later ,this was inconvenient because i live 12 miles away."

"Excellent customer facilities"

"Only given 10 minutes notice for collection of the vehicle before the dealer closed."

"The staff looked after me well but the work carried out on my car took 3 further visits to rectify."

"That was fine, but the oil warning light came on for an oil check but whn I took it in I was told that it didn't need one."

" I was particularly impressed that the dealership came and collected the car and returned it, lending me a loan car whilst the work was done. The dealership is 60 miles from my home. This was the second visit for the fault to be rectified."

"They washed and vacuumed the car it was fantastic"

"The work was carried out at a date to suit myself by excellent staff."

"Very prompt and polite. Efficient as ever."

"It cost me £90.00 to have my battery checked and told it there isn't anything wrong with it."

"WELLSWAY SHOULD HAVE MADE SURE MY FRONT WINDSCEEN WASHERS WORKED PROPERLY AS MY BACK WASHERS DOES AT THE SERVICE AND WITHOUT COST.INSTEAD THEY TOLD ME FOR THEM TO RECTIFY WILL COST SOME 80 THEY HAVE BEEN FAULTY SINCE NOT LONG AFTER NEW."

"The level of service was very good indeed. They worked with me."

"they were very good but this was the correction of a manufacturing fault and so it shouldnt have happened and I really shouldnt have had to book it in it should have been picked up at the production stage"

"as mentioned previously resetting a service timescale has been missed on two occasions"

"I found my car had additional problems when I collected it problems that weren't present before it was taken in."

"Visit was to find out if the vehilce headlights were able to be adjusted for driving in Europe. Had to arrange a second appointment for this but on that visit advised they were already adjusted for Europe. This should have been avised on first visit"

"The appointment was handled badly despite being originally made a month before the service, leaving me stuck and unable to do much on the day of the service. I was not happy with the way the rear cover lug breakage was handled, making me feel guilty"

"For the last few services the dealer has been very efficient. I ask that if they find any problems they ring and I will authorise repairs. On this occasion no call but after 2 days handed back the var with a long list of work required."

"Perfectly happy."

"I can't fault them."

"After our car has been serviced it 'purrs' just like a new car."

"They dont represent value for money also they had the car for a day and I think this was long ."

"great personal service"

"Very helpful."

"dealership very good car was ready early."

"Very professional, helpful and positive experience. Shame about the coffee in the machines tho it is free but work on the car was quick and efficient."

"They did the job well and on time."

"We were well looked after."

"They were very helpful."

"Excellent how they handled the situation."

"It would be helpful if a progress report could be made while a customer is waiting."

"No comment provided."

"All the staff at Wellsway are very good."

"They always welcome me, I have a very good relationship with the staff."

"The service took longer than indicated. Overall the service was carried out ok. Service is too expensive."

"front of house is first contact point and on walking into reception the staff look up and quickly away,burying there heads in some paperwork."

"I took it in for an oil leak on the rocker cover. I explained this twice. They didn't resolve it. I took it back two days later. They did the work but it took longer than expected."

"Very efficient"

"I thought that the service could have been that bit better."

"this time was for a rear light replacement which was completed well. But I really don't expect to have to use a dealer for such a mundane thing Kwikfit said they couldn't do it"

"Customer service was excellent but assessment of tyre wear within the MOT report was inaccurate causing an unnecessary visit to a tyre fitting company."

"The only incovenience about it is that I learned that there was a charge for the courtesy car"

"Returned to dealer and technician found handbrake pads had jammed, replaced and 2 hours later I was on my way"

"The staff were friendly and helpful and made me feel wanted."

"Although the service was performed well the car was returned dirtier internally than before the service."

"Always helpful. Reached a good deal on new tyres during this visit"

"Despite all the problems with the car my experience at BMW dealers Bolton and Bath has been superb."

"they are very good"

"Went for an MOT. Reminded by the dealership that it was due and given a date 1 52 in advance with alternatives."

"The service and maintenance side of Wellsway is friendly, helpful and efficient.I know my car is in good hands there."

"The problem with the gearbox was identified and sorted during this service visit but had not been identified in a number of previous visits"

"My dealership experience has been excellent, Simon Edwards has been great, keeping me fully informed"

"Car taken in for MOT plus unbooked attention to a very recent starting problem. both this and an MOT failure item were dealt with to my total satisfaction."